Privacy Policy

Last updated: January 2, 2025

1. Introduction

BUOY ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using BUOY, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use the Service.

2. Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your email address, name, and authentication credentials (via third-party providers like GitHub or Google).
  • Payment Information: Payment processing is handled by Paddle. We do not store your credit card details. Paddle may collect billing information as described in their privacy policy.
  • Support Communications: When you contact us for support, we collect the information you provide in your messages.

Information Collected Automatically

  • Device Information: We collect device identifiers, operating system version, and device type for license management purposes.
  • Usage Data: We may collect information about how you use the Service, including features accessed and interaction patterns.
  • Log Data: Our servers automatically record information including IP address, browser type, and access times.

Information We Do NOT Collect

  • We do not collect, store, or transmit your application's source code or proprietary data.
  • Debug data processed by BUOY remains on your device and is not sent to our servers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage subscriptions
  • Register your devices and manage your license
  • Send transactional emails (receipts, subscription updates)
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, including:
    • Paddle (payment processing)
    • Clerk (authentication)
    • Keygen (license management)
  • Legal Requirements: When required by law or to respond to legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information after account closure for legitimate business purposes, including:

  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our agreements

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure authentication via trusted providers
  • Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at AustinLovesWorking@gmail.com.

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how users interact with our Service.

You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of the Service.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

AustinLovesWorking@gmail.com